Frime whistleblowing channel

New voice report

To make new report using voice, please grant permissions to the portal to access your microphone. To record, simply press the microphone.

You do not have access to the microphone permissions. Please accept the microphone access permission in order to be able to make the recording.

00:00

Before sending the report, you can listen to what we have recorded, and if you wish, you can repeat the recording by pressing the microphone button again.

Voice distortion

If you wish, and in order to preserve anonymity, you can make an alteration to the recording by selecting one of the following options

Original Option 1 Option 2 Option 3 Option 4

Do you wish to report anonymously?

Yes

This channel requires the whistleblower's identification data are mandatory.

The selected category requires the identification data to be mandatory

First name

Last name

Following the email validation policy, you must validate this email before filing the report.

Contact telephone number

This channel is confidential. Your personal data will not be shared. If someone from the organisation needs to know your data, they will request it through the channel and they will only be able to see it if you authorise it.

As the last step of the process, you must indicate a secret code that only you will know. This password, together with the identification code that we will give you at the end of the process, will be the only way to follow the progress of your submission

Password

Password confirmation

I have read the Terms of use and agree to them in accordance with the notice.

I have read the Data Protection and Consent Notice and agree to the processing of my personal data in accordance with the provisions of this notice.

Terms of Use

In compliance with the Law on Services of the Information Society and Electronic Commerce, as well as in compliance with current regulations on data protection, it is reported that the owner of the website ithikios.com and canaldenunciasanonimas.com and all its subdomains ( hereinafter, "the Web") is DIGITAL PRODUCTS DEVELOPMENT SL (hereinafter, ithikios), registered in the Mercantile Registry of Barcelona, with CIF B02767010, and with registered office at c / Mont Blanc 17, Sant Cugat del Valles, Spain.

ithikios is the owner of all rights to the Website. The simple access, navigation and use of the Website attributes the condition of user of the same (hereinafter, the "User") and implies the acceptance of this clause of terms and conditions. The information available through this website is not subject to contract and may be modified without prior notice.

ithikios will not be held responsible for problems arising from the consultation or use of this Website. To this end, access is obliged to comply with this, having to act in accordance with current Law, good faith and public order and, refraining from using the Website in a way that could prevent or impair its proper functioning.

This service can only be used to send complaints or inquiries to companies that have contracted the service with ithikios, guaranteeing confidentiality and anonymity (if the user so chooses), regarding the personal data of the complainant.

Conditions for the user

As a user, you are obliged to make correct and lawful use of the platform.
You will use the platform for the purposes it has been designed for, and in no case will you use it for purposes contrary to the law.
The ithikios channel / canaldenunciasanonimas is not an emergency service. In case of emergency contact local authorities.
You must fill in all the information defined as mandatory in order to be able to send it.
This service is not designed to present information that can be considered secret or strictly confidential.
Reflect and review the information you send to ensure that if you do not want it, you do not reveal your identity.
You will be able to choose between sending the communication indicating your contact details or without indicating them. In both cases, the platform will provide you with a unique identification number and a password. It is important that you write them down in a safe place, only with them will you be able to check the status of the communication. If you lose them, you will not be able to access it again. For security reasons, ithikios will not be able to provide access to lost codes.
If the organization proves that there has been bad faith when making the report, it reserves the right to take legal action if the complainant has been identified.
You will be able to download a certificate issued by ithikios in which you will have all the information that has been sent to the company, as well as the result once the investigation is completed.
The query system has traces to help users identify improper access to their query.
The Complainant expressly understands and agrees that ithikios will not be responsible for any direct or indirect, anticipated or unforeseen damage, interest or loss, including, among others, moral damage resulting from the use or inability to use this service.
The Complainant is responsible for the veracity of the information communicated, assuming the consequences of having acted in bad faith or sent false information or documentation.
You will be liable for any loss or damage of any kind that ithikios may suffer, directly or indirectly, as a result of improper use of the product, a breach of the terms and conditions of use or a breach of the law in force on your part.

Data protection and consent to Frime

In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the conditions in accordance with the provisions of the notice, you will not be able to make the complaint.

Remember that this channel is not intended to communicate emergencies.

The complaints channel is managed by FRIME SAU (hereinafter, the COMPANY), using the ithikios platform, owned by Digital Products Development SL, a company specialized in offering internal complaint channel management systems for companies. It maintains a contractual relationship with the COMPANY in charge of the treatment for the purpose of receiving, storing and sending communications to the Company's Compliance team. Ithikios guarantees security and confidentiality for the purpose of the contracted treatment.

Below, we show you the basic information about how we treat your personal data:

Responsible for treatment	FRIME SAU (hereinafter, the COMPANY) with registered office at Mercat Central del Peix, casilla 80, 08040, Barcelona y con NIF A08489320. It is registered in the Mercantile Registry of Barcelona.
Data protection officer	You can contact via email: [email protected]
Data object of treatment and origin	They will be: Your contact details, if you provide them (name and surname, e-mail, telephone) Name and title of the persons reported in the complaint Information (regardless of their nature) on the events reported
Purpose of the treatment and Legitimation	In accordance with current regulations on data protection, the Company informs you that your personal data will be collected and processed for the purpose of: Analyze, process and investigate the facts communicated in a confidential way. Manage the query you ask us. Exchange information in order to complement your request. Interview you to clarify the reported facts, if applicable. Our legitimate interest is to guarantee compliance with the policies and regulations and / or applicable legislation
Recipients of assignments	Those that are necessary according to Law, the service providers in their capacity as data managers. Likewise, in the course of an investigation, it may be necessary for us to share the facts that you report with another company in the group, if it is involved in the facts; we will always keep your anonymity. No data will be transferred to other third parties, except legal obligation.
International transfer recipient	Those that derive from the processing of the complaint, question or concern to any other company in the group, as well as those derived from our relationship with the provider that manages the Complaints Channel with the guarantees that are included in the Privacy Policy
Rights of the interested parties	Access, rectification, deletion or oblivion, limitation, portability, opposition and to file claims with the control authorities.